Admin

Use Two-factor authentication

Two-factor authentication is a dual-layer security service that requires an additional verification step after entering your email and password to log in.

Strengthen your account security to safeguard against password theft.

1. Setting Two-factor authentication

✔️ Members of companies  with two-factor authentication ennabled must complete the additional verification step each time they log in.

1-1. Click ‘Security’

At Dashboard > Settings, click the ‘Security’ Menu.

1-2. Use email verification code

Set the email verification code option to ‘Use'.

💡 When you enter your ID and password, a 4-digit verification code will be sent to your registered email address.

You must enter the code to complete the second step in order to log in.

2. Compete Two-Factor Authentication

2-1. Enter ID passward

On the login screen, enter your email ID and password correctly and click the ‘continue with email’ button.

Click the login button to proceed to the two-factor authentication screen shown below.

2-2. Check the verification code

Open the two-factor authentication email in your inbox and check the verification code.

✔️ The email is sent to the address used as your ID, and you can check this email address on the Two-factor authentication screen.

💡 The verification code is valid for 10 minutes.

2-3. Enter the verification code

Enter the 4-digit verification code from the email and click the 'Confirm' button.

💡 If the verification code has expired or cannot be verified, click the 'Receive verification code' button at the bottom. A new verification code will be sent to your email.

2-4. Two-Factor Authentication is completed!

If you click the 'OK' button, the two-factor authentication is completed!

Once logged in, you can check the dashboard.

1:1 Chat
Click floating chat icon for 1:1 chat support.
Zoom Support
Select your preferred time here.
Email
If you have specific inquiries, contact us at hada@shoplworks.com