Edit or Delete Issues

You can edit or delete registered issues.

Please note that once an issue is edited or deleted, it cannot be restored, so proceed with caution.

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1. Editing an Issue

1-1. Select an Issue

From the Issues page, click the issue you want to edit.

✔️ This opens the Issue Details popup window.

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1-2. Click the ‘Edit’ Button

In the popup, click the pencil icon (Edit) at the top-right corner.

✔️ This switches the popup to edit mode.

✔️ You can edit issues in both Pending and Resolved states.

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1-3. Edit the creator/resolver

You can update the issue creator.If the issue is resolved, you can also update the resolver.

Select the appropriate user and click ‘Select’ at the bottom-right to confirm.

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1-4. Edit create an issue/Resolution Time

You can modify the issue's created time.

If resolved, you can also change the resolution time.

✔️ The created time cannot be set after the resolution time.

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1-5. Edit Contents

Update the issue details entered during creation.

If the issue is resolved, you can also edit the resolution details.

✔️ Resolution details are mandatory. You cannot leave this field blank.

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1-6. Edit Attached Photos

Edit the photos added during issue creation.

If resolved, you can also update the resolution photos.

💡 The facility and checklist linked to the issue cannot be changed.

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1-7. Complete Editing

Click ‘Save’ at the bottom-right of the popup to apply changes.

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2. Deleting an Issue

2-1. Select an Issue

On the Issues page, check the box next to the issue you want to delete.

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2-2. Click the ‘Delete’ Button

Click the ‘Delete’ button at the bottom-left of the page.

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2-3. Confirm and Complete Deletion

A confirmation popup will appear.

Enter ‘DELETE’ in the text field to activate the Delete button.

Click it to permanently remove the issue.